marketing from
$1,500/ mo
3-month minimum, then month-to-month. No lock-in.
Social Media Design & Management
$1,500/ mo
Meta Advertising & Management
$2,000/ mo
Both together, save $500
$3,000/ mo
NDIS • marketing
Be found by the right people, without anyone becoming
an ads expert.
We plan, build and run your advertising and social presence so the people your service genuinely suits can find you, and feel confident when they do. Every enquiry still arrives directly with your team, and nothing goes out in your name without your approval.
WHERE MARKETING SITS
We run the marketing. Your team keeps the conversations.
Marketing sits between a one-off review and a full partnership. We handle everything up to the moment someone reaches out, then step back. Enquiries land straight in your inbox or CRM, and your team responds, using workflows, templates and follow-up guidance we provide. If you'd rather we handled the enquiries too, that's the Partnership.
WHAT A REVIEW DOES
Advertising strategy, setup and ongoing optimisation in Ads Manager
Creative, captions and content, designed and written for your services
Scheduling and publishing across Facebook and Instagram
Enquiry form guidance and a clean handover into your inbox or CRM
Monthly reporting written in plain English
WHAT IT ISN'T
Enquiry handling, follow-up or intake preparation. That's the Partnership
Advice on eligibility, clinical practice or service delivery
Your advertising spend. That's paid directly to Meta, and we take no markup on it
A commission, referral fee or per-enquiry arrangement of any kind
A long contract. Three months minimum, then month-to-month
HOW WE WORK, WHICHEVER SERVICE YOU CHOOSE
Your name, your messaging, your decisions.
Marketing in the disability sector isn't the same as marketing anything else. Every ad and every post is a first impression for someone making an important decision about their life. Whichever service you take, and whatever we build, these are the parts that don't flex.
Every ad, post and caption is approved by you before it appears
Advertising spend paid directly to Meta, with no markup from us
Reporting every month, in plain English
Compliance-aware messaging with clear role boundaries
Creative that reflects participant dignity and choice
No commissions, success fees or per-enquiry reselling
Every enquiry arrives with your team, not with us
choose ONE OR BOTH
Two services answering different halves of the same question.
Social media reassures the people already weighing you up against someone else. Advertising reaches the ones who don't know you exist yet. Most providers need both eventually, though there's no need to start with both, and running them together costs less than running them separately.
FOR THE PEOPLE ALREADY WEIGHING YOU UP
Our pages have been quiet for months. What does that say to someone comparing us?
WORKING TOGETHER
FRESH FUTURES PROVIDES
Monthly content plan, design and scheduling
Page presentation and upkeep
Saved-reply suggestions and monthly reporting
Inbox messages and comments
Service-specific questions and bookings
Complaints and sensitive conversations
YOUR TEAM HANDLES
You approve everything. All content is submitted for your approval before it is scheduled or published. Nothing appears in your name without your sign-off.
THE SERVICE THAT ANSWERS THIS
Social Media Design & Management
$1,500 / month
Plus a one-off $1,000 setup, ex GST
A family deciding between providers will visit your pages more than once before they call. Each visit answers the same question: is this organisation active, professional and still caring?
INCLUDED EVERY MONTH
Participant-centred planning, built around your supports
and the questions families ask most
Caption writing: clear, friendly wording with respectful next steps
Scheduling, so approved content publishes steadily across both platforms
Engagement guidance: suggested replies so your responses stay warm and consistent
Branded design: posts that educate, reassure and gently invite people to reach out
Content themes: service explainers, FAQs, community updates and trust-building stories
Page presentation: profile, bio, contact links and buttons kept current
A consistent presence, without anyone posting manually
BEST SUITED FOR
Providers whose pages have gone quiet, drifted off-brand, or no longer reflect the quality of the support they provide, and who don't have anyone with time to post consistently.
IN YOUR MONTHLY REPORT
Content published and scheduled
Top-performing content
Audience questions and common themes
Audience reach and engagement
Audience insights and trends
Content recommendations for next month
WORKING TOGETHER
FRESH FUTURES PROVIDES
Strategy, setup and creative direction
Enquiry form guidance and message templates
Monitoring, optimisation and monthly reporting
Responding to and calling people who enquire
Answering service questions and booking conversations
Following up and updating your own CRM
YOUR TEAM HANDLES
Advertising results depend on local demand, audience size, response speed and budget. We continually monitor and refine campaigns, but participant outcomes will always depend on your follow-up, capacity and suitability decisions.
THE SERVICE THAT ANSWERS THIS
Meta Advertising & Management
$2,000 / month
Plus a one-off $1,500 setup, ex GST
Somewhere near you is a family searching for exactly what you offer. Whether they find you shouldn't depend on whether someone on your team has time to become an advertising expert.
INCLUDED EVERY MONTH
Advertising strategy: goals, audience, key message and budget direction, agreed with you
Respectful creative: concepts, imagery and wording that reflect participant dignity
Location and audience care, reaching your service areas with thoughtful exclusions
Monitoring of spend, cost per enquiry and what's actually working
Full setup in Ads Manager: structure, objectives and placements handled for you
Multiple creative versions, tested gently to learn what people respond to
Enquiry form guidance: clear, human questions with a smooth handover to your inbox or CRM
Ongoing optimisation: weak ads paused, budget shifted, wording refined
BEST SUITED FOR
Providers with capacity to take on new participants who aren't reaching enough of the right people, and want advertising run properly rather than squeezed in around everything else.
IN YOUR MONTHLY REPORT
Budget spent, people reached and enquiries received
What performed best, and why
Action notes for your team's follow-up
Approximate cost per enquiry
Recommendations for the month ahead
A plain-English summary of what it all means
FOR THE PEOPLE WHO HAVEN'T FOUND YOU YET
How do the families we're right for even know we exist?
RUNNING BOTH TOGETHER
Take both, and the two start working as one.
Advertising brings people to pages that need to reassure them. When we run both, the messaging matches, the creative is shared, and you get one coordinated strategy and one report instead of two. Both together saves $500 a month against the separate rates.
SERVICE
ONE-OFF SETUP
SAVE $500 /MO
$3,000 / mo
MONTHLY PARTNERSHIP INVESTMENT
Social Media Design & Management
Content, design and scheduling across Facebook and Instagram
Meta Advertising & Management
Paid campaigns built, launched, managed and reported
$1,000
$1,500 / mo
waivable
$2,000 / mo
$1,500
waivable
ABOUT THAT SETUP FEE
Completed the Social Media Review? The $1,000 Social Media setup fee is waived.
Completed the Marketing Review? The $1,500 Meta Advertising setup fee is waived.
Completed both reviews? Both setup fees are waived, and you start on the retainer alone.
No reviews completed
$1,000 Social Media setup
$1,500 Meta setup
$3,000 retainer
$5,500
Then $3,000 per month
Social Media Review completed
$1,000 Social Media setup
$1,500 Meta setup
$3,000 retainer
$4,500
Then $3,000 per month
Marketing Review completed
$1,000 Social Media setup
$1,500 Meta setup
$3,000 retainer
$4,000
Then $3,000 per month
Both reviews completed
$1,000 Social Media setup
$1,500 Meta setup
$3,000 retainer
$3,000
Every month
START WHERE IT MAKES SENSE
Not sure whether to start with one or both?
Tell us who you're trying to reach, what capacity you have, and what's happening now. We'll tell you which service does the most for you first, and we'll say so if the honest answer is a review before either of them.
All prices are in AUD and exclusive of GST. Retainers are billed monthly in advance, with a 3-month minimum and month-to-month after that, no lock-in. Setup fees are charged once, in the first month. Advertising spend is separate, paid directly to the platform, and carries no Fresh Futures markup.
get in touch
Melbourne, Australia
Operations across Australia & Malaysia
Managed operations and growth partnership for education providers, NDIS providers and small businesses across Australia.
Acknowledgement of Country
Fresh Futures Australia acknowledges the Traditional Custodians of the lands on which we live and work, including the Wurundjeri Woi-wurrung and Bunurong peoples of the Kulin Nation. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples.
© 2026 Fresh Futures Australia Pty Ltd | ABN 61 165 988 198