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Certificate III in Individual Support (Ageing, Disability)
CHC33021
Training provided by Stirling Institute of Australia, RTO 21132.
Course Overview
The Certificate III in Individual Support qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
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Aged Care Workers provide physical care and emotional support to older people who require assistance with daily tasks. These services may be provided in private homes, clinics, hospitals or residential care facilities, depending on the level of care required.
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Aged Care Workers provide assistance to clients under defined care plans based on their specific needs, with a view to improving their quality of life. This may include helping elderly people with regular activities such as dressing, washing, eating, taking medication, maintaining a safe and clean environment for the client, and encouraging them to engage with their community where possible.
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In addition to helping with personal and household activities, Aged Care Workers also monitor their clients for changes in physical and mental health, which may include: increased discomfort, loss of mobility, a decline in hearing or sight, or signs of depression.
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Please note you will not be studying through Fresh Futures Australia but Stirling Institute of Australia a Nationally Recognised Registered Training Organisation.
Course Essentials
Qualification Code: CHC33021
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​Qualification Name: Certificate III in Individual Support (Ageing, Disability)
Recognition: Nationally recognised - meets Australian Qualifications Framework
Study mode: Classroom-based
Class time: 9.30am to 4.30pm
Duration: From 10 months. Depending on the month/intake, the course typically consists of 35 tuition weeks, excluding holidays and placement.
Assessment: Knowledge evidence, direct demonstration and observation, portfolios, projects, role plays, case studies and presentations.
Practical Placement Hours: 120 hours (Minimum)
Funded Admin Fee: $0
Funded Tuition Fee: $0
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Throughout your studies, you will be required to complete your research, assessments as well as accessing your emails using a desktop/laptop/mobile device with internet availability.
Requirements
Education: There are no formal education entry requirements for this course.
Minimum Age: You will need to be at least 18 years old.
Language, Literacy and Numeracy: Stirling Institute of Australia want to make sure this course is the perfect fit for you, so they’ll assess your language, literacy, and numeracy skills before enrolment.
Enrolment Application & Pre-Training Review: Get started by attending a face to face Information Session or completing the process online.
Equipment: Throughout your studies, you will be required to complete your research and assessments as well as accessing your emails using a desktop/laptop with internet availability.
Police Check: To undertake practical placement hours, holding current and satisfactory police checks is a requirement for this qualification.
Suitability requirements: This qualification requires you to have physical attributes suitable for workplace experience within the disability industry which encompasses manual handling of equipment and clients.
Potential job titles:
Typical employers of horticulture workers:
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Care assistant
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Community care worker
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In-home respite worker
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Personal Care Assistant
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Nursing Support Assistant
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Disability Support Assistant
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Ageing Support Assistant
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Home Care Worker
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NDIS approved facilities
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In-Home Care Organisations
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Community Organisations
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Accommodation & Respite Centres
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Aged Care Facilities
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Nursing Homes
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Local Councils
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St Vincent de Paul
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Rehabilitation Centres
Responsibilities
As an aged care worker some tasks you could perform throughout your day can include:
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Assisting clients with personal care activities.
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Providing companionship and support during daily activities.
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Performing household tasks such as preparing meals, laundry, shopping and cleaning.
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Implementing strategies for managing dementia and other health issues.
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Delivering activities that promote emotional and intellectual stimulation.
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Maintaining a safe living environment by minimising or removing safety risks or hazards.
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Transporting clients to appointments, outings and social engagements.
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Using equipment to assist clients with limited mobility such as hoists, swivel cushions and wheelchairs.
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Implementing care programs for clients in residential care facilities.
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Liaising with other health care professionals, family members and carers.
Skills and Interests
As an aged care worker some personal attributes should be:
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A caring and supportive attitude
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Patience, discretion and a high level of professionalism
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To be physically fit and able to lift heavy objects
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To be committed to the rights of elderly people
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Excellent communication and listening skills
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The ability to build good relationships and earn trust and respect
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Initiative, enthusiasm and motivation
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Tact and sensitivity patience and resilience
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Good organisational and planning skills
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The ability to relate to people from all backgrounds
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Patience and perseverance, for coping with challenges and setbacks
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A non-judging attitude initiative, enthusiasm and motivation
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A good understanding of social and community issues
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Commitment to equality and diversity
What you'll learn
Throughout your studies, you will discover the knowledge of:
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Supporting people living with dementia
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Assisting clients with medication
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Providing advocacy and representations services
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The principles of recovery-oriented practice
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Communication techniques to build and maintain relationships
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Supporting people in palliative care
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Assess and review emotional, physical well-being and healthy body systems
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Encouraging community participation and social inclusion
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Providing individualised support and care
Course Units
To successfully complete CHC33021 Certificate III in Individual Support (Ageing, Disability) you must complete the following units of competency.
CHCCCS031 Provide individualised support (Core)
CHCCCS038 Facilitate the empowerment of people receiving support (Core)
CHCCCS040 Support independence and wellbeing (Core)
CHCCCS041 Recognise healthy body systems (Core)
CHCCOM005 Communicate and work in health or community services (Core)
CHCDIV001 Work with diverse people (Core)
CHCLEG001 Work legally and ethically (Core)
HLTINF006 Apply basic principles and practices of infection prevention and control (Core)
HLTWHS002 Follow safe work practices for direct client care (Core)
CHCAGE011 Provide support to people living with dementia (Elective)
CHCAGE013 Work effectively in aged care (Elective)
CHCPAL003 Deliver care services using a palliative approach (Elective)
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach (Elective)
CHCDIS012 Support community participation and social inclusion (Elective)
CHCDIS020 Work effectively in disability support (Elective)
Assessment
Unlocking your potential has never been more thrilling! Assessment is a crucial element in your learning journey, paving the way to a nationally recognised qualification or a statement of attainment. Get ready to showcase your skills and knowledge through dynamic methods such as captivating presentations, hands-on demonstrations, immersive role plays, and engaging case studies. You'll be immersed in a world of active learning, where your progress will be celebrated at every step. Your learning experience will be an exhilarating adventure, propelling you towards achieving your educational goals with confidence!
Trainer Support
At Stirling Institute of Australia, they take pride in their top-notch trainers! They're hand-picked for their vocational competencies, industry expertise, and teaching skills. In every class session, your trainer will leverage their wealth of experience to foster a dynamic, fulfilling, and engaging learning environment. With their passion for teaching, you'll be guided towards success by a dedicated partner who is committed to making your learning journey truly enjoyable. Get ready to thrive under their guidance and unlock your full potential!
Practical Placement Hours
This qualification requires you to hold a current and satisfactory Police Check to undertake workplace experience. You are required to undertake a minimum of 120 hours of workplace experience through work placement for new entrants or a third party report for existing industry workers in a relevant disability setting.
Some examples of where your placement will be undertaken are:
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Aged Care Facilities
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Respite Organisations
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Community Organisations
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Health Facilities
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Hospitals
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Nursing Agencies
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Residential Nursing Homes
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Hospices
Please note in some cases travelling may be required.
If you are currently working in the sector, your workplace may be used to undertake your practical placement hours, however, is subject to approval by the RTO.
Further Study
After achieving CHC33021 Certificate III in Individual Support, students may continue their studies by enrolling in the following courses:
* CHC43015 Certificate IV in Ageing Support
* CHC43121 Certificate IV in Disability Support
Working With Children's Check & Police Check
These checks are compulsory to gain in order to commence your work placement. It is recommended that you start to apply for these closer to your work placement commencement so they are relevant.
The Working with Children Check assists in protecting children from sexual or physical harm by ensuring that people who work with, or care for them are subject to a screening process. If you are doing or intending to do child-related work and do not qualify for an exemption, you need a Check. Visit me for more information.
Children's Check: $131.60
Volunteer Card: Free
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The Victoria Police provides a service to all Victorians who wish to obtain a National Police Certificate for employment, voluntary work and occupation-related licensing or registration purposes. Information about an individual's criminal history will not be released without an applicant's written consent other than for law enforcement purposes. Visit me for more information.
Police Check: Standard fee of $86.50. Reduced fee for a volunteer is at $29.40
*Prices are subject to change without warning.
Skills First Funding & Eligibility Criteria
Skills First is a Victorian Government scheme that helps people access subsidised vocational education and training. If you are eligible, the government will contribute to the cost of your course tuition fees.
Eligibility criteria for Skills First government-subsidised training
Citizenship/Residency
You must be:
1. an Australian citizen, or
2. a New Zealand citizen, or
3. a Permanent Resident, or
4. an Asylum Seeker - you are exempt from the citizenship/permanent residence eligibility criteria if:
a) you have been referred to training via the Asylum Seeker Resource Centre or the Australian Red Cross Victims of Human Trafficking Program and have a ‘Referral to Government Subsidised Training – Asylum Seekers’ form; or
b) you hold, or if you are the dependant of an individual who holds a valid humanitarian, protection or refugee visa (see list below); or
- Global Special Humanitarian (subclass 202)
- Humanitarian (Temporary) (subclass 449)
- Protection visa (subclass 866)
- Refugee visa 200 Refugee
- Refugee visa 201 In-country Special Humanitarian
- Refugee visa 203 Emergency Rescue
- Refugee visa 204 Woman at Risk
- Resolution of Status visa (subclass 851)
- Safe Haven Enterprise visa (subclass 790)
- Temporary Humanitarian Concern (subclass 786)
- Temporary Protection visa (subclass 785)
c) you hold a bridging visa and have lodged an application for (or if you are the dependant of that individual):
- a humanitarian, protection or refugee visa; or
- under s.417 or s.48b of the Migration Act 1958 (Cth) which is yet to be determined and the visa states that the visa holder
d) has study rights, and work rights if the course you are enrolling in has placement.
Note: the above list of Visa’s is a general but incomplete list of refugee and humanitarian visas. If you’re unsure about your visa type, you need to contact the Department of Home Affairs.
You can still only be studying no more than 2 government funded qualifications at any one point in time.
Course Fees & Payment Plans
If you are eligible for Skills First Funding your fees are:
$0 Admin Fee + $0 Tuition Fee
If you do not meet the Funding Eligibility Criteria you can still undertake the course as a Fee For Service Student, your Tuition Fee is: $8,550.
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Payment plans are available to Full Fee Paying Students. Stirling Institute of Australia will not accept more than $1,500 prepaid fees in advance.
Centrelink
Please note that some Centrelink Payments may be affected by undertaking study. We strongly advise you speak to your Centrelink Coordinator to see if you are affected. Fresh Futures Australia accepts no responsibility or liability for affected payments.
Meet your Registered Training Organisation (RTO)
Stirling Institute of Australia is a Registered Training Organisation specialising in Horticulture, Allied Health, Community Services, Mental Health, Early Childhood, Clinical Hypnotherapy, Individual Support, Ageing Support and Disability.
Stirling Institute of Australia is a dynamic and innovative Registered Training Organisation with a clear and definitive emphasis on the practical side of training. They believe the best way to learn is to experience. Stirling has a proven track record with regards to the completion rates and employment outcomes of its students, and has quickly become one of the most popular and reputable registered training organisations in Victoria.
Enrolment Process
1. Fill out our Student Questionnaire
The Student Questionnaire is designed for me to get to know you a little better before I pass your details over to the RTO conducting the course. This doesn't guarantee your acceptance into the RTO nor is it a part of the enrolment paperwork.
2. Speak to one of our Student Liaison Coordinators
Once you have completed your Student Questionnaire, one of our Student Liaison Coordinators will give you a courtesy call to:
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Further discuss your eligibility.
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Ensure you have read over the study details.
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Speak further about your career goals and suitability for the course.
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Give you additional information and answer any further questions you may have.
If you decide that you would like to proceed with the application process after speaking with one of our Student Liaison Coordinators, then we will invite you to an Information Session.
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3. Information Session
This Information Session is your opportunity to speak to Stirling Institute of Australia's friendly team and listen to valuable information about the course, complete your application forms and enrol. Please note that the Information Session is compulsory for you to complete before your first day of class. If you miss your Information Session this may delay your course commencement date.
To complete the enrolment forms, you will need the following:
1. Unique Student Identifier (USI) - Create your USI here.
2. Victorian Student Number (VSN) - Only required for students who have attended a Victorian school since 2009.
3. Evidence of Citizenship/Residency and Age such as Driver's Licence and Medicare Card.
Please have these documents with you during the enrolment session. A Stirling Institute of Australia Authorised Delegate will review your form and determine the progression of enrolment.
What will be covered:
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General information about Stirling Institute of Australia, industry areas and delivery locations.
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Vocational Education & Training, learning pathways, course choice and industry-based trainer.
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Student Support.
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Entry requirements, LLN Quiz, funding eligibility.
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Course details, expected hours of study, student handbook, refund policy.
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Practical placement (Police Records Check).
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Fees and payment options.
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Your suitability for the course.
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4. First Day of Class
On your first day of class, you’ll be introduced to the course, including an overview of the curriculum, schedule, and expectations. You’ll meet your trainer, familiarise yourself with the classroom environment, and complete any necessary administrative tasks. There will also be time to ask questions and address any concerns to ensure you feel prepared and confident as you begin your learning journey. Make sure to arrive on time and bring any required materials as outlined in your welcome email.​​​
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In an effort to keep classes commencing on time, we need a little help from you. If you choose to submit your Student Questionnaire, we at Fresh Futures Australia take that as a sign you'd like to continue along the path of enrolment. If you are still a little unsure then please reach back out to myself so we can discuss any further questions you may have.
In order for classes to commence, we need 15+ students. This allows a healthy classroom environment for everyone. If we are trying to give you a call and you see a missed call, voicemail or text message from us or the RTO please be courteous and give us a callback, even if it's just a notification that you are no longer interested. Our feelings won't be hurt.
We look forward to receiving your Student Questionnaire and speaking to you further about your career path.