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Certificate III in Individual Support
(Ageing and Disability)
- CHC33021
Training provided by MAX Solutions (RTO 0067).
Course Overview – Begin Your Career in Aged and Disability Care
The Certificate III in Individual Support (Ageing and Disability) prepares you to provide compassionate, person-centred care to individuals across residential, community, or home-based settings. This nationally recognised qualification is ideal for those who want to make a difference in the lives of older people and individuals living with disability by supporting their independence, dignity, and overall wellbeing.
You’ll gain practical, hands-on experience in delivering day-to-day care, including personal hygiene, mobility support, nutrition assistance, and communication. The course also covers workplace health and safety, infection control, and recognising and responding to changes in clients’ health and emotional needs. With a strong focus on ethical, legal, and culturally safe practices, you’ll learn to provide respectful and inclusive care that supports diverse individuals and their goals.
Graduates of this qualification are equipped to work in roles such as Residential Care Worker, Disability Support Worker, Home Care Assistant, or Aged Care Worker. Whether supporting clients with daily routines or contributing to community inclusion, you'll be ready to begin a meaningful and rewarding career in the individual support sector.
Course Essentials
Qualification Code: CHC33021
Qualification Name: Certificate III in Individual Support (Ageing and Disability)
Recognition: Nationally recognised - meets Australian Qualifications Framework.
Study mode: Virtual Classroom
Duration: Approximately 12 months.
Assessment: Knowledge evidence, direct demonstration and observation, portfolios, projects, role plays, case studies and presentations.
Practical Placement Hours: 120 hours (Minimum)
Admin Fee: $0
Tuition Fee if eligible for Government Funding: $1,450 (First Qualification) or $1,750 (Second Qualification) or $240 (Concession)
This course is delivered through a Virtual Classroom format, combining live, trainer-led sessions with online learning activities. You’ll attend one scheduled session per week via an online platform, where you’ll engage in real-time with your trainer and classmates just like a traditional classroom, but from the comfort of your own home.
A timetable will be provided outlining your weekly session schedule and what to expect in each class.
To succeed in this course, you’ll need access to a desktop or laptop with a reliable internet connection. You’ll be expected to check your emails regularly, complete online assessments, and undertake independent study and research through the Canvas learning platform.
Requirements
Education: There are no formal education entry requirements for this course.
Minimum Age: You will need to be at least 18 years old.
Language, Literacy and Numeracy: MAX Solutions want to make sure this course is the perfect fit for you, so they’ll assess your language, literacy, and numeracy skills before enrolment.
Enrolment Application & Pre-Training Review: Get started by completing your enrolment application and online pre-training review. It’s the first step toward joining your course.
Equipment: Throughout your studies, you will be required to complete your research and assessments as well as accessing your emails using a desktop or laptop with internet availability.
National Police Check: To undertake practical placement hours, holding current and satisfactory police checks is a requirement for this qualification.
Suitability requirements: This qualification requires you to have physical attributes suitable for workplace experience within the disability industry which encompasses manual handling of equipment and clients.
Immunisation Certificate: You may require an Immunisation Certificate, your Trainer will update you closer to work placement.
Course Units
To successfully complete CHC33021 Certificate III in Individual Support (Ageing and Disability) you must complete the following units of competency.
CHCCCS031 Provide individualised support (Core)
CHCCCS038 Facilitate the empowerment of people receiving support (Core)
CHCCCS040 Support independence and well-being (Core)
HLTWHS002 Follow safe work practice for direct client care (Core)
CHCCOM005 Communicate and work in health or community services (Core)
CHCDIV001 Work with diverse people (Core)
CHCLEG001 Work legally and ethically (Core)
HLTINF006 Apply basic principles and practices of infection prevention and control (Core)
CHCCCS041 Recognise healthy body systems (Core)
CHCPAL003 Deliver care services using a palliative approach (Elective)
CHCAGE011 Provide support to people living with dementia (Elective)
CHCAGE013 Work effectively in aged care (Elective)
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach (Elective)
CHCDIS020 Work effectively in disability support (Elective)
CHCDIS012 Support community participation and social inclusion (Elective)
Course Fees & Payment Plans
If you are eligible for Government Funding your fees are:
$0 Admin Fee + $1,450 Tuition Fee (First Qualification) or
$0 Admin Fee + $1,750 Tuition Fee (Second Qualification) or
$0 Admin Fee + $240 Tuition Fee (Concession)
Payment plans for tuition fees are available, with a maximum duration of 6 months. Please note that concession card holders are not eligible for payment plans.
If you do not meet the Eligibility Criteria you can still undertake the course as a Fee For Service Student, your fee is: $8,660.
Payment plans are available to Full Fee Paying Students.
Enrolment Process
1. Fill out our Student Questionnaire
The Student Questionnaire is designed for me to get to know you a little better before I pass your details over to the RTO providing the course. This doesn't guarantee your acceptance into the course at MAX Solutions nor is it a part of their enrolment process.
2. Speak to one of our Student Liaison Coordinators
Once you have completed your Student Questionnaire, one of our Student Liaison Coordinators will give you a courtesy call to:
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Further discuss your eligibility.
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Ensure you have read over the study details.
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Speak further about your career goals and suitability for the course.
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Give you additional information and answer any further questions you may have.
If you decide that you would like to proceed with the application process after speaking with one of our Student Liaison Coordinators then we will hand your details over to MAX Solutions to begin the enrolment process.
3. Completing your enrolment
You're almost there! This next step will help finalise your enrolment before we introduce you to the MAX Solutions team. Once you've completed the Student Questionnaire, our Career Advisor will email you a Consent Form.
You'll need to fill in your name, address, date of birth, and sign the bottom of the form. Once completed, please email the signed form back to us so we can connect you with an Enrolment Officer from Max Solutions and the Canvas platform to continue with your enrolment.
After that, you'll receive your enrolment documents via Canvas, including the Language, Literacy and Numeracy (LLN) test for you to complete online. If you need assistance at any stage of your enrolment, you can reach out to the Enrolment Officer through the platform.
To complete the enrolment process, you will need the following:
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Unique Student Identifier (USI) – Create your USI here.
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Evidence of Citizenship/Residency and Age, such as your Driver’s Licence and Medicare Card
Please have these documents ready when submitting your forms. A MAX Solutions Authorised Delegate will review your submission and determine your enrolment progression.
4. First day of class
Please note that completing your enrolment steps is compulsory before you can begin your course. This includes submitting all required forms and completing your LLN assessment. If these steps are not completed in time, your course commencement may be delayed. All your First Day details including class time, delivery method, and trainer information will be confirmed once your enrolment is finalised. You’ll receive reminders via email and SMS before your first class.
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