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INFORMATION TECHNOLOGY INDUSTRY
MARKET SIZE & ECONOMIC IMPACT
Australia’s Information Technology (IT) industry is one of the fastest-growing and most strategically important sectors of the national economy. With over 935,000 people employed across various digital and technology roles, the industry contributes approximately $167 billion annually to GDP—making it a critical enabler of productivity, innovation, and global competitiveness.
This expansive sector includes software developers, IT support specialists, cybersecurity analysts, systems administrators, cloud engineers, data analysts, and AI specialists—serving industries as diverse as healthcare, finance, education, logistics, and government. The demand for digital talent spans the entire economy, driven by rapid digital transformation across both private and public sectors.
IT plays a central role in economic resilience, operational efficiency, and national security. It enables businesses to scale, streamline workflows, and respond to emerging consumer and industry needs—especially in an environment shaped by hybrid work, cloud computing, and data-driven decision-making.
The industry also underpins Australia’s broader innovation ecosystem, supporting start-ups, digital platforms, research hubs, and high-growth ventures. As global tech competition intensifies, Australia is investing heavily in digital skills development, tech infrastructure, and sovereign cyber capability to strengthen its position in the global digital economy.
With continued growth in areas such as cybersecurity, artificial intelligence, cloud services, and digital health, the IT industry offers high-demand, future-proof career opportunities for those ready to shape the digital future of Australia’s economy.
EMERGING TRENDS & FUTURE OUTLOOK
Australia’s Information Technology industry is advancing rapidly in response to global digital disruption, evolving cyber threats, and the growing need for data-driven innovation across all sectors. As the economy becomes increasingly reliant on technology, there is a strong focus on building a skilled, adaptable, and forward-thinking digital workforce that can meet complex business, security, and societal challenges.
One of the most significant trends is the rise of artificial intelligence, machine learning, and automation, which are transforming how organisations operate, analyse data, and serve their customers. These technologies are enabling smarter decision-making and opening new frontiers in fields such as healthcare, finance, logistics, and defence.
There is also a strong focus on cybersecurity and data privacy, with Australian businesses and government agencies placing high priority on protecting sensitive information and infrastructure. This has led to increased demand for cybersecurity analysts, penetration testers, and compliance professionals who can safeguard digital systems in a fast-evolving threat landscape.
Equity and inclusion are gaining prominence across the sector, with initiatives to increase gender diversity, support Indigenous participation, and upskill workers from non-traditional backgrounds. There’s also a growing emphasis on digital accessibility and ethical technology design, especially in the development of AI and public-facing platforms.
Looking ahead, the IT industry is expected to expand significantly due to national strategies such as the Australian Digital Economy Strategy 2030, investments in 5G infrastructure, and the ongoing digital transformation of essential services. As demand for cloud computing, edge technology, and software development accelerates, so too does the need for tech-savvy, solutions-focused professionals who can shape the future of digital Australia.
The future of the industry is innovative, inclusive, and globally connected—offering dynamic, high-growth career opportunities for those passionate about problem-solving, creativity, and building technology that improves lives.
Cyber Security Analyst
Gender Representation
83% Male
Median Age
40
Median Weekly Earnings
$2107
Average Weekly Hours
38 Hours
ROLE & RESPONSIBILITIES
A Cyber Security Analyst plays a crucial role in protecting an organisation’s digital systems and sensitive data from cyber threats, including hackers, malware, and unauthorised access. They monitor security systems, analyse threats, investigate incidents, and implement strategies to prevent future breaches. Key responsibilities include performing risk assessments, developing firewalls, configuring security tools, responding to security alerts, and educating staff on safe online practices. Analysts often create detailed reports for management and ensure compliance with security policies and regulations.
This role suits individuals who are analytical, detail-oriented, and passionate about digital safety. It requires strong problem-solving skills, the ability to think critically under pressure, and a solid understanding of networks, systems, and current cyber threat trends. Cyber Security Analysts work in corporate IT departments, government agencies, financial institutions, and cybersecurity consulting firms. A Diploma or Degree in Cyber Security, Information Technology, or Network Security is typically required, and many professionals pursue industry certifications like CompTIA Security+, CEH, or CISSP to enhance their qualifications.
Frequently asked questions
CURRENT & EMERGING TECHNOLOGIES
Advance to Senior or Specialist Cyber Roles
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Progress into positions like Senior Analyst, Cyber Security Engineer, or Incident Response Lead.
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Take on responsibility for threat hunting, security architecture, or vulnerability management.
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Lead teams in managing enterprise-level cyber defence strategies.
Move into Governance, Risk & Compliance (GRC)
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Transition into roles focusing on policy development, risk assessments, and regulatory frameworks.
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Work with frameworks like ISO 27001, NIST, and Essential Eight to guide organisational compliance.
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Provide strategic advice to reduce cyber risk across entire organisations.
Expand into Threat Intelligence or Ethical Hacking
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Specialise in gathering, analysing, and acting on global threat intelligence data.
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Become a penetration tester or red team operator simulating attacks to expose vulnerabilities.
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Stay ahead of evolving cyber threats and contribute to proactive defence strategies.
Enter Leadership or Consulting Roles
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Move into positions such as Cyber Security Manager, CISO (Chief Information Security Officer), or Security Consultant.
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Oversee security teams, budgets, and organisational risk posture.
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Advise businesses on cyber strategy, incident response planning, and security transformation projects.
OPPORTUNITIES FOR GROWTH
CORE SKILLS YOU NEED
Threat Detection & Incident Response
Technology Proficiency
Analytical Thinking & Problem Solving
Communication & Collaboration
Risk Management & Compliance
Are you ready to protect organisations from digital threats and play a key role in Australia’s cybersecurity defence? Cyber Security Analysts monitor systems, identify vulnerabilities, and respond to cyber incidents across a wide range of industries.
While some professionals start with general IT experience, formal training can fast-track your entry into cybersecurity by building strong foundations in network security, threat detection, risk management, and ethical hacking. To become a Cyber Security Analyst, you’ll typically need to complete a nationally recognised qualification such as:
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Certificate III in Information Technology
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Certificate IV in Information Technology (Cyber Security)
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Certificate IV in Cyber Security
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Diploma of Information Technology (Cyber Security)
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Short Courses in Ethical Hacking, Risk Management, or Security Operations
GET QUALIFIED TO START YOUR CAREER
Network Administrator
Gender Representation
85% Male
Median Age
42
Median Weekly Earnings
$2308
Average Weekly Hours
40 Hours
ROLE & RESPONSIBILITIES
A Network Administrator is responsible for the setup, maintenance, and security of an organisation’s computer networks, including local area networks (LANs), wide area networks (WANs), and cloud-based systems. They ensure that all systems operate efficiently and that users can connect to resources securely and reliably.
Daily tasks include installing and configuring hardware and software, managing user accounts, troubleshooting network issues, monitoring performance, and implementing upgrades or patches. Network Administrators also maintain network documentation and often assist in disaster recovery planning.
This role suits technically minded individuals with strong troubleshooting skills and the ability to manage multiple tasks. Excellent communication skills are important when supporting users and collaborating with other IT professionals. Network Administrators work in nearly every industry—from education and health to finance and government. A Certificate IV or Diploma in Information Technology (Networking) is usually required, with further certifications like Cisco CCNA or Microsoft Certified: Network Engineer highly regarded.
Frequently asked questions
CURRENT & EMERGING TECHNOLOGIES
CORE SKILLS YOU NEED
Network Configuration & Maintenance
Security & Access Control
Network Monitoring & Diagnostic Tools
Communication & Collaboration
Problem Solving & Critical Thinking
Advance to Senior Networking Roles
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Progress into positions such as Senior Network Engineer, Network Architect, or Infrastructure Lead.
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Design complex enterprise network systems and oversee implementation across multiple sites.
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Manage network strategy, vendor relationships, and high-level troubleshooting.
Specialise in Network Security
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Transition into roles like Network Security Engineer or Security Operations Centre (SOC) Analyst.
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Focus on firewalls, VPNs, intrusion detection systems, and compliance standards.
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Support cyber security teams in protecting sensitive data and mitigating threats.
Move into Cloud & Hybrid Infrastructure
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Work as a Cloud Network Engineer or Hybrid Systems Administrator managing AWS, Azure, or Google Cloud.
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Design and maintain scalable, secure cloud networking environments.
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Support organisations shifting from traditional on-premise to cloud-first operations.
Step into IT Leadership or Consulting
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Advance into roles such as IT Manager, Systems Consultant, or Technical Project Lead.
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Oversee entire IT infrastructure teams and manage budgets, vendor contracts, and strategic initiatives.
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Provide consulting services to businesses planning network upgrades, migrations, or audits.
OPPORTUNITIES FOR GROWTH
Are you ready to manage the networks that keep businesses running smoothly and securely? Network Administrators install, maintain, and optimise network infrastructure, ensuring connectivity across devices, departments, and even global offices.
While hands-on experience is highly valuable in this field, formal training can fast-track your entry into the industry by building strong foundations in network configuration, security, and troubleshooting. To become a Network Administrator, you’ll typically need to complete a nationally recognised qualification such as:
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Certificate III in Information Technology
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Certificate IV in Information Technology (Networking)
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Diploma of Information Technology (Advanced Networking)
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Vendor Certifications (CompTIA Network+, Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Network Engineer Associate)
GET QUALIFIED TO START YOUR CAREER
Systems Administrator
Gender Representation
82% Male
Median Age
41
Median Weekly Earnings
$2019
Average Weekly Hours
41 Hours
ROLE & RESPONSIBILITIES
A Systems Administrator manages and maintains the day-to-day operations of an organisation’s computer systems, including servers, applications, and user access. They ensure the systems are secure, up to date, and running efficiently to support business functions. Responsibilities include setting up user accounts, managing backups, monitoring system performance, updating software, configuring hardware, and responding to technical issues. They also play a key role in implementing policies for data protection, access control, and system updates.
This role is best suited to individuals who enjoy solving technical problems and working behind the scenes to keep systems stable and secure. Attention to detail, patience, and strong knowledge of operating systems like Windows and Linux are essential. Systems Administrators typically work in IT departments across all industries or in managed service provider (MSP) environments.A Diploma or Advanced Diploma in Information Technology (Systems Administration) is often required, and employers may also prefer industry certifications such as CompTIA Server+, Microsoft Azure Administrator, or Linux Professional Institute Certification (LPIC).
Frequently asked questions
CURRENT & EMERGING TECHNOLOGIES
Advance to Senior or Specialist IT Roles
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Step into roles like Senior Systems Administrator, Infrastructure Specialist, or IT Operations Lead.
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Oversee complex environments involving virtualisation, storage, and high-availability systems.
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Take ownership of system upgrades, architecture planning, and business continuity initiatives.
Transition into Cybersecurity or Cloud Engineering
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Move into high-demand areas like Security Analyst, Cloud Systems Engineer, or DevOps Specialist.
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Build on your systems knowledge to manage cloud security, access control, and infrastructure-as-code.
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Support organisational transitions to secure, scalable hybrid environments.
Step into Systems Architecture or Solutions Design
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Progress into roles like Systems Architect or Solutions Designer responsible for enterprise IT strategies.
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Design scalable, integrated solutions that align with business goals and future growth.
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Collaborate with cross-functional teams to lead digital transformation initiatives.
Move into IT Management or Consultancy
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Become an IT Manager, Infrastructure Lead, or Technical Consultant advising organisations on systems strategy.
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Manage IT teams, budgets, and service-level agreements across internal or client environments.
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Drive innovation, efficiency, and policy compliance within evolving technology ecosystems.
OPPORTUNITIES FOR GROWTH
CORE SKILLS YOU NEED
Server & Operating System Management
Virtualisation & Cloud Integration
Security & Access Controls
Scripting &
Automation
Communication & Documentation
Are you ready to take control of the systems that power modern businesses? Systems Administrators are responsible for installing, configuring, and maintaining the servers, networks, and operating systems that keep organisations running securely and efficiently.
While hands-on IT experience is often essential, formal training can fast-track your pathway into systems administration by building strong foundations in networking, server management, automation, and cyber hygiene. To become a Systems Administrator, you’ll typically need to complete a nationally recognised qualification such as:
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Certificate III in Information Technology
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Certificate IV in Information Technology (Systems Administration Support)
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Diploma of Information Technology (Advanced Networking or Systems Administration)
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Vendor Certifications [Microsoft Certified: Windows Server or Azure Administrator, CompTIA Server+ or CompTIA Linux+, VMware Certified Professional (VCP)]
GET QUALIFIED TO START YOUR CAREER
IT Support Technician
Gender Representation
78% Male
Median Age
38
Median Weekly Earnings
$1442
Average Weekly Hours
40 Hours
ROLE & RESPONSIBILITIES
An IT Support Technician provides frontline technical assistance to users experiencing issues with their computer systems, software, or hardware. They are often the first point of contact for troubleshooting problems, providing solutions, and escalating more complex issues to senior IT staff. Tasks include responding to help desk requests, diagnosing faults, installing and updating software, setting up equipment, and assisting users with connectivity or login issues. They also help educate staff on using systems safely and effectively.
This role suits friendly, patient individuals who enjoy helping others and can explain technical information in simple terms. Strong communication skills, attention to detail, and basic knowledge of networks and systems are key.
IT Support Technicians work in schools, offices, hospitals, retail, and IT services companies.
A Certificate IV in Information Technology (Support or Networking) is typically required, with further training or experience leading to more senior roles like Systems Administrator or Network Technician.
Frequently asked questions
CURRENT & EMERGING TECHNOLOGIES
Advance to Systems or Network Administration
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Step into roles like Systems Administrator or Network Administrator managing infrastructure and connectivity.
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Gain hands-on experience with server environments, virtualisation, and enterprise networking.
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Take ownership of systems performance, security, and user access across the organisation.
Specialise in Cybersecurity Support
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Transition into entry-level cybersecurity roles such as Security Support Technician or SOC Analyst.
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Assist with endpoint protection, threat monitoring, and access control.
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Support security teams in rolling out awareness training and protective tools.
Move into Cloud Support or DevOps
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Develop skills in supporting cloud services like AWS, Azure, or Google Cloud.
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Assist in managing cloud infrastructure, identity access, and hybrid system support.
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Learn automation, scripting, and CI/CD workflows for a future in DevOps engineering.
Step into Technical Support Management
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Progress into roles like IT Support Team Lead or Help Desk Manager.
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Manage ticket resolution workflows, support KPIs, and staff performance.
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Oversee onboarding, support documentation, and service delivery improvements.
OPPORTUNITIES FOR GROWTH
CORE SKILLS YOU NEED
Technical Troubleshooting
Software Installation & Configuration
Security Awareness & Safe Access Practices
Remote Support & Help Desk Tools
Communication & Customer Service
Are you ready to launch your career in tech support and become the go-to person for solving IT problems? IT Support Technicians are vital to any organisation—helping users stay connected, resolving issues, and keeping systems running smoothly.
While some technicians start with self-taught skills or on-the-job training, formal qualifications can fast-track your career by equipping you with the technical knowledge and hands-on experience employers are looking for. To become an IT Support Technician, you’ll typically need to complete a nationally recognised qualification such as:
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Certificate III in Information Technology
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Certificate IV in Information Technology (Support)
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Diploma of Information Technology
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Vendor Certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, Google IT Support Professional Certificate)
GET QUALIFIED TO START YOUR CAREER
IT Project Manager
Gender Representation
73% Male
Median Age
43
Median Weekly Earnings
$2798
Average Weekly Hours
43 Hours
ROLE & RESPONSIBILITIES
An IT Project Manager is responsible for planning, executing, and delivering IT projects on time, within budget, and to scope. Projects may include software rollouts, system upgrades, infrastructure changes, or cybersecurity initiatives.
Key duties include defining project goals, creating timelines, managing resources, overseeing teams, communicating with stakeholders, and identifying and managing risks. They act as the bridge between technical teams and business units, ensuring everyone is aligned throughout the project lifecycle.
This role is ideal for individuals with strong leadership, communication, and organisational skills who can manage multiple moving parts and adapt to change. A good understanding of IT systems and project management methodologies like Agile or Waterfall is essential. IT Project Managers work in large corporations, tech companies, consultancies, and government agencies. A Diploma or Degree in Information Technology or Project Management is typically required, and many professionals also hold certifications like PMI CAPM/PMP, PRINCE2, or Agile Certified Practitioner (PMI-ACP).
Frequently asked questions
CURRENT & EMERGING TECHNOLOGIES
Advance to Senior Program or Portfolio Management
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Step into roles like Senior Project Manager, Program Manager, or Portfolio Director overseeing multiple concurrent projects.
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Lead strategic initiatives aligned with business transformation and organisational change.
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Manage multi-million dollar budgets, executive reporting, and cross-departmental coordination.
Specialise in Agile, Cloud, or Digital Transformation Projects
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Focus on delivering Agile-based projects using frameworks like Scrum, SAFe, or Kanban.
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Manage cloud migration, SaaS implementation, or DevOps-driven projects in fast-paced environments.
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Work closely with product teams to enhance customer experiences and digital platforms.
Transition into Risk, Compliance, or Governance
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Move into specialised roles managing project risk, governance, and regulatory compliance.
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Develop and enforce project frameworks aligned with industry standards (e.g. PRINCE2, PMBOK).
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Support cybersecurity, data privacy, or ESG initiatives through structured project delivery.
Step into Executive Leadership or Consultancy
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Progress into roles such as Chief Information Officer (CIO), Head of Projects, or Technology Strategy Consultant.
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Drive business innovation through technology alignment, stakeholder management, and digital investment planning.
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Provide advisory services to government, enterprise, or start-ups on large-scale project execution.
OPPORTUNITIES FOR GROWTH
CORE SKILLS YOU NEED
Stakeholder & Team Management
Project Planning & Delivery
Technical Knowledge & Digital Tools
Risk & Budget Management
Communication & Leadership
Are you ready to lead complex IT projects, coordinate cross-functional teams, and drive digital innovation? IT Project Managers play a vital role in ensuring that technology initiatives are delivered on time, within budget, and in line with strategic goals.
While experience in IT or business is highly valued, formal training can fast-track your progression by strengthening your skills in planning, communication, risk management, and delivery frameworks. To become an IT Project Manager, you’ll typically need to complete a nationally recognised qualification such as:
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Certificate IV in Project Management Practice
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Diploma of Project Management
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Advanced Diploma of Program Management
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Supplementary Certifications (PRINCE2® Foundation / Practitioner, PMI Project Management Professional, AgilePM®, Scrum Master, or SAFe Agilist)
GET QUALIFIED TO START YOUR CAREER
Software Developer
Gender Representation
83% Male
Median Age
35
Median Weekly Earnings
$2211
Average Weekly Hours
40 Hours
ROLE & RESPONSIBILITIES
A Software Developer designs, builds, tests, and maintains software applications and systems used across websites, mobile apps, desktop platforms, and internal business systems. They write code in languages such as Java, Python, C++, or JavaScript, and may specialise in front-end, back-end, or full-stack development. Developers work closely with clients, designers, and project managers to understand user needs and deliver solutions that are efficient, functional, and user-friendly. Their responsibilities include writing and debugging code, integrating databases, deploying updates, and improving software performance.
This role is ideal for individuals who enjoy problem-solving, working creatively with technology, and building tools that make people’s lives easier. Developers must be detail-oriented, analytical, and capable of continuous learning to keep up with evolving technologies. Software Developers work in tech companies, startups, finance, healthcare, and government—anywhere digital systems are in use. A Diploma or Bachelor’s Degree in Software Development, Computer Science, or Information Technology is typically required, along with a strong portfolio or industry experience.
Frequently asked questions
CURRENT & EMERGING TECHNOLOGIES
Advance to Senior or Lead Developer Roles
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Progress into positions like Senior Software Engineer, Lead Developer, or Technical Lead.
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Take ownership of architecture decisions, code reviews, and mentoring junior developers.
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Guide the technical direction of projects and contribute to strategic planning.
Specialise in High-Demand Areas
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Focus on in-demand niches such as mobile app development, full-stack engineering, or cloud-native development.
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Gain deep expertise in specific frameworks, languages, or industries (e.g. fintech, healthtech, edtech).
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Build a portfolio of complex, scalable applications across platforms and devices.
Transition into DevOps, Cloud, or Data Engineering
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Move into adjacent fields such as DevOps Engineering, Site Reliability Engineering (SRE), or Cloud Solutions Architecture.
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Work on infrastructure automation, deployment pipelines, and performance optimisation.
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Combine development skills with data pipelines or machine learning operations (MLOps).
Step into Technical Leadership or Software Architecture
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Advance into roles like Software Architect, Engineering Manager, or CTO.
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Design enterprise-level systems and align development with business goals.
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Oversee team performance, technical standards, and long-term software scalability.
OPPORTUNITIES FOR GROWTH
CORE SKILLS YOU NEED
Programming & Software Development
Software Architecture & Design Principles
Testing &
Debugging
Cloud & Deployment Skills
Collaboration &
Agile Practices
Are you ready to build apps, engineer solutions, and contribute to the digital products that power our world? Software Developers design, code, test, and maintain programs across websites, mobile apps, enterprise systems, and emerging technologies.
While many developers learn through hands-on practice, completing a nationally recognised qualification can fast-track your skills, sharpen your coding confidence, and open doors to specialised career paths. To become a Software Developer, you’ll typically need to complete:
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Certificate IV in Information Technology (Programming)
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Diploma of Information Technology (Advanced Programming or Back End Web Development)
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Bachelor of Information Technology / Computer Science
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Industry Certifications (Microsoft Certified: Azure Developer Associate, AWS Certified Developer – Associate, Oracle Certified Java Programmer, Meta or Google Android/iOS App Developer Certificates)