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CHC62015 Advanced Diploma of Community Sector Management
Training provided by Partners in Training Australia, RTO 21837.
Course Overview
The Advanced Diploma of Community Sector Management reflects the role of workers who are middle managers or managers across a range of community sector organisations. These people work independently and report to executive management, directors or boards of management. They undertake a range of functions requiring the application of knowledge and skills to achieve results in line with the organisation's goals and strategic directions.
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At this level, workers have responsibility for planning and monitoring service delivery, recruitment and performance management of other paid or unpaid workers, managing risk and contributing to continuous improvement within the scope of their specific role. This may include management of a specific program or project, or broader management of a community-based organisation, early childhood education service, not-for-profit organisation or community centre.
Please note you will not be studying through Fresh Futures Australia but Partners in Training a Nationally Recognised Registered Training Organisation.
Course Essentials
Qualification Code: CHC62015
Qualification Name: Advanced Diploma of Community Sector Management
Recognition: Nationally recognised - meets Australian Qualifications Framework.
Study mode: Online via Zoom
Class time: 9am to 4pm
Duration: Approximately 12 months
Homework: You can expect to commit at least 15 hours per week to study.
Assessment: Knowledge evidence, direct demonstration and observation, portfolios, projects, role plays, case studies and presentations.
Practical Placement Hours: Minimum 100 hours
Admin Fee: $110 (Upfront & non-refundable)
Tuition Fee if eligible for Government funding: $500 (no concession) or $0 (for Aboriginal and/or Torres Strait Islander students)
Requirements
To ensure a positive learning experience in this course, you need to demonstrate that you meet the following criterias for enrolment:
Minimum Age
You must be at least 21 years old to enrol in this course.
Career Aspirations
You should aspire to become a middle manager or manager in a community sector organisation.
Education
You need to meet ONE of the following conditions:
1.) Have or be working towards a Diploma level qualification with at least 2 years of work experience in community services or a related field (resume required and must be approved before the Pre-Training Review (PTR) session); or
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2.) Have or be working towards a Diploma level qualification and provide a supporting letter from your current employer in the community services sector or a related field (letter required and must be approved before the PTR session); or
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3.) Have at least 3 years of work experience in the community services sector or a related field (resume required and must be approved before the PTR session); or
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4.) Provide a supporting letter from your current employer in the community services sector or a related field (letter required and must be approved before the PTR session).
Enrolment Application & Pre-Training Review
You are required to complete a Pre-Training Review (PTR) prior to enrolment. This review will identify any competencies you have already acquired and determine if this course is a suitable and appropriate training option for you. The PTR ensures that Partners in Training Australia can support you in achieving your desired learning outcomes.
Equipment
You will use Cloud Assess, an online platform, to access all course materials and submit assessments. Therefore, you will need a reliable laptop or iPad with internet connectivity for research, course assessments, and checking emails from Partners in Training Australia. It is mandatory to bring your laptop or iPad to class as Partners in Training Australia is moving towards a more digital approach, reducing reliance on paper-based materials.
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If you meet these requirements and are interested in the course, please ensure you have all the necessary documents and equipment ready for a smooth enrolment process.
IT Capability
Your training will be delivered through Zoom sessions, please ensure you have the following prepared:
• A stable Internet connection – broadband wired or wireless
• A laptop, tablet, computer or mobile device with Windows 7 or higher, macOS X with macOS 10.7 or later, Android 4. macOS X with macOS 10.7 or later, iOS 7.0 or later or Kindle Fire HD
• A “ZOOM” account
• A valid personal email address
• The latest version of Adobe Reader, Adobe Flash Player (free to download)
Potential job titles:
Typical employers of community workers:
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Disability Team Leader
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Community Care Manager
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Local Area Coordinator
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Project Manager (Community Services)
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Community Services Manager
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Program Coordinator
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Organisations concerned with particular groups (women, travellers, new communities)
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Organisations concerned with issues (unemployment, migrant rights, drugs, poverty)
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Community development groups
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Outreach & homeless facilities, houses, kitchens
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Welfare agencies
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Private businesses
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Adult service units
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Community Engagement Committees
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Community Corrections Offices
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The Salvation Army
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Education Departments
Responsibilities
As an Community Services Manager some tasks you could perform throughout your day can include:
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Manage Finances - Oversee the budgeting, financial planning, and resource allocation to ensure the organisation operates within its financial means.
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Lead and Manage Organisational Change - Implement strategies to guide and support staff through organisational changes and improvements.
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Develop and Review Quality Frameworks - Create, implement, and periodically review policies and procedures to ensure high standards of service delivery and continuous improvement.
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Promote Diversity and Compliance - Ensure the organisation adheres to legal and ethical standards while promoting a diverse and inclusive workplace.
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Facilitate Team Leadership - Lead and support the work team, fostering a collaborative and productive work environment.
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Develop and Implement Service Programs - Design and implement service programs that meet the needs of the community, ensuring they align with organisational goals and client needs.
Skills and Interests
As a Community Services Manager, you should possess the following personal attributes:
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Strong communication and attentive listening abilities.
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Proficiency in establishing and nurturing relationships based on trust and respect.
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The application of tact, sensitivity, patience, and resilience.
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Effective organisational and planning skills.
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Proficient negotiation capabilities.
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The skill to connect with individuals from diverse backgrounds.
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Networking proficiency, coupled with adept negotiation skills.
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Patience and perseverance to handle challenges and setbacks.
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An open-minded, non-judgmental attitude, along with initiative and motivation.
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Innovative problem-solving approaches.
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A solid grasp of social and community concerns.
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Aptitude in research, statistical analysis, and report writing.
What you'll learn
Throughout your studies, you will discover the knowledge of:
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Developing skills to oversee budgeting and financial planning.
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Gain expertise in guiding and managing change within an organisation.
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Understanding how to identify, assess, and manage risks.
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Developing strategies to manage and promote diversity in the workplace.
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Learning to navigate and enforce legal and ethical standards.
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Creating and reviewing quality frameworks for service delivery.
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Leadership skills to effectively lead and support work teams.
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Developing and implementing effective service programs.
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Understanding how to work within organisational and government structures for community development outcomes.
Course Units
To be awarded the CHC62015 Advanced Diploma of Community Sector Management, you must successfully complete 13 units of competency.​
1. BSBFIM601 Manage finances (Core)
2. BSBINN601 Lead and manage organisational change (Core)
3. BSBMGT608 Manage innovation and continuous improvement (Core)
4. BSBRSK501 Manage risk (Core)
5. CHCDIV003 Manage and promote diversity (Core)
6. CHCLEG003 Manage legal and ethical compliance (Core)
7. CHCMGT001 Develop, implement and review quality framework (Core)
8. CHCMGT003 Lead the work team (Core)
9. CHCADV005 Provide systems advocacy services (Elective)
10. CHCCCS007 Develop and implement service programs (Elective)
11. CHCCDE012 Work within organisation and government structures to enable
community development outcomes (Elective)
12. CHCMGT005 Facilitate workplace debriefing and support processes (Elective)
13. CHCPRP003 Reflect on and improve own professional practice (Elective)
Assessment
Unlocking your potential has never been more thrilling! Assessment is a crucial element in your learning journey, paving the way to attaining a nationally recognised qualification. Get ready to showcase your skills and knowledge through assessment methods such as questions, projects, case studies, role plays and presentations. Your learning will propel you towards achieving your educational goals with confidence!
Trainer Support
Partners in Training Australia take pride in their top-notch trainers! They're hand-picked for their industry expertise and teaching skills. In every class session, your trainer will draw upon their own wealth of industry experience to foster a dynamic, fulfilling and engaging learning environment. With their passion for teaching, you'll be guided towards success by a dedicated training organisation who is committed to making your learning journey truly enjoyable. Get ready to thrive under their guidance and unlock your full potential!
Further Study
Graduates of the CHC62015 Advanced Diploma of Community Sector Management can provide you with a pathway to a relevant university degree such as:
• Bachelor of Community Services
• Bachelor of Social Science (Welfare)
• Bachelor of Social Sciences
Skills First Funding & Eligibility Criteria
Skills First is a Victorian Government scheme that helps people access subsidised vocational education and training. If you are eligible, the government will contribute to the cost of your course tuition fees.
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Eligibility criteria for Skills First government-subsidised training
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Citizenship/Residency
You must be:
1. an Australian citizen, or
2. a New Zealand citizen, or
3. a Permanent Resident, or
4. an Asylum Seeker - you are exempt from the citizenship/permanent residence eligibility criteria if:
a) you have been referred to training via the Asylum Seeker Resource Centre or the Australian Red Cross Victims of Human Trafficking Program and have a ‘Referral to Government Subsidised Training – Asylum Seekers’ form; or
b) you hold, or if you are the dependant of an individual who holds a valid humanitarian, protection or refugee visa (see list below); or
- Global Special Humanitarian (subclass 202)
- Humanitarian (Temporary) (subclass 449)
- Protection visa (subclass 866)
- Refugee visa 200 Refugee
- Refugee visa 201 In-country Special Humanitarian
- Refugee visa 203 Emergency Rescue
- Refugee visa 204 Woman at Risk
- Resolution of Status visa (subclass 851)
- Safe Haven Enterprise visa (subclass 790)
- Temporary Humanitarian Concern (subclass 786)
- Temporary Protection visa (subclass 785)
c) you hold a bridging visa and have lodged an application for (or if you are the dependant of that individual):
- a humanitarian, protection or refugee visa; or
- under s.417 or s.48b of the Migration Act 1958 (Cth) which is yet to be determined
and the visa states that the visa holder
d) has study rights, and work rights if the course you are enrolling in has placement.
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Note: the above list of Visa’s is a general but incomplete list of refugee and humanitarian visas. If you’re unsure about your visa type, you need to contact the Department of Home Affairs.
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You can still only be studying no more than 2 government funded qualifications at any one point in time.
Course Fees & Payment Plans
If you are eligible for Skills First Funding your fees are: $110 Admin Fee (upfront and non-refundable) + a $500 Tuition Fee.
Aboriginal and/or Torres Strait Islander students pay the $110 Admin Fee (upfront and non-refundable) + $0 Tuition Fee.
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Payment plans: Skills First funded students who pay a $500 Tuition Fee can access a payment plan if they cannot pay this in full at the time of enrolment or by Day 1 of the course. Minimum payment per fortnight is $100, until your tuition fee is fully paid.
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Aboriginal and/or Torres Strait Islander students are not eligible for a payment plan but must pay their Admin Fee at the time of enrolment or by Day 1 of the course.
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If you are not eligible for Victorian government funding, you can still undertake the course as a Fee For Service student. Course fees are $110 Admin Fee (upfront and non-refundable) + $6,000 Tuition Fee.
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Students in this category automatically go onto a payment plan to pay off their Tuition Fees. The payment plan instalment amount is capped at $231 per fortnight x 25 instalments plus a final instalment of $225.
Centrelink
Please note that some Centrelink Payments may be affected by undertaking study. We strongly advise you speak to your Centrelink Coordinator to see if you are affected. Fresh Futures Australia accepts no responsibility or liability for affected payments.
Meet your Registered Training Organisation (RTO)
Partners in Training Australia is a trusted provider of high-quality vocational education in Victoria for over 16 years, empowering students with the skills and knowledge needed to excel in the Community Services and Health Care sectors. With campuses in Shepparton, Sale and Traralgon, they also cater to students from all over Melbourne and regional Victoria.
As an ASQA Registered Training Organisation, they are proud to hold a Victorian Skills First funding contract with the Department of Education, offering eligible students the opportunity to enjoy low-cost tuition fees. They believe that education should be accessible and affordable for everyone.
What sets them apart is their team of experienced Trainers & Assessors who have ongoing professional links with the Community Services and Health Care sectors. From Nursing and Aged Care to Disability, Leisure and Health, Mental Health, Alcohol and Other Drugs, Education Support, and Early Childhood Education, their industry expertise is unparalleled.
You can be confident that you'll receive the right training to gain the skills and knowledge you’ll need to succeed in your chosen field.
Enrolment Process
1. Fill out our Student Questionnaire
The Student Questionnaire is designed for me to get to know you a little better before I pass your details over to the RTO providing the course. This doesn't guarantee your acceptance into the course at Partners in Training Australia nor is it a part of their enrolment process.
2. Speak to one of our Student Liaison Coordinators
Once you have completed your Student Questionnaire, one of our Student Liaison Coordinators will give you a courtesy call to:
- Further discuss your eligibility.
- Ensure you have read over the study details.
- Speak further about your career goals and suitability for the course.
- Give you additional information and answer any further questions you may have.
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If you decide that you would like to proceed with the application process after speaking with one of our Student Liaison Coordinators then we will organise Partners in Training Australia to contact you and invite you to attend one of their information sessions.
3. Information Session
The course information session is your opportunity to speak to one of Partners in Training's friendly course advisors, listen to valuable information about the course and ask them as many questions as you need. Then, if you choose to study the qualification, you’ll complete an enrolment application form. Attendance at an information session is compulsory if you want to enrol.
To apply to enrol, you will need your:
- Unique Student Identifier (USI) - Create your USI here.
- Victorian Student Number (VSN) - Only required for students who have attended a Victorian school since 2009.
- Evidence of Citizenship/Residency such as a Green Medicare Card.
Please have these documents with you at the Information Session. Completion of the Enrolment Application Form does not guarantee enrolment. A Partners in Training Australia Authorised Delegate will review your application and determine the progression of enrolment.
A Partners In Training Australia Information Session covers:
- Information about their registered training organisation and available course locations.
- Qualification details and any course entry requirements.
- Expected hours of study, Student Handbook, Refund policy and other policies you need to be aware of.
- Course Fees including payment plan options.
- Student Support mechanisms in place.
- Further study and employment pathways available to you upon course completion.
The Information Session is designed to provide enough time to:
- Determine whether your eligible for a Victorian Skills First government subsidised training place.
- Confirm your course fees.
- Conduct a Pre-Training Review with you.
- Have you complete the enrolment form.
4. Confirmation of Enrolment and Day 1 of Class
Prior to the course start date, Partners in Training Australia will contact you via email to confirm whether they have accepted your application to enrol. If you’re accepted, they’ll confirm the start date of the course, the name/email of your Trainer, the name/email of your allocated Training Coordinator, course venue and location, your course fees, fee payment information etc.
We're here to support you every step of the way in your journey to enrol in this course at Partners in Training Australia. If you've submitted your Student Questionnaire, we take it as a positive sign that you're ready to find out more and attend an information session, with a view to enrol. However, if you still have questions or uncertainties, please don't hesitate to reach out to me personally. I'm here to address any further queries you may have. If you see a missed call, voicemail, or text message from us or from Partners in Training Australia, please be courteous and call us back - even if it's to let us know you're no longer interested. We won't be offended!
We eagerly anticipate receiving your Student Questionnaire and discussing your career path with you further. Let's speak soon and take the first step towards achieving your goals!