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GARDEN CENTRE ASSISTANT

Gender Representation

56% Female

Median Age

38

Median Weekly Earnings

$1025

Average Weekly Hours

40 Hours

ROLE & RESPONSIBILITIES

A Garden Centre Assistant helps customers select plants, gardening tools, and landscaping supplies, while also maintaining the presentation and health of plants within a retail environment. Their duties may include watering and pruning plants, stocking shelves, setting up displays, providing care advice, and handling sales transactions.
They also assist with receiving deliveries, preparing orders, and maintaining a clean, safe, and visually appealing workspace. A strong interest in plants and gardening, combined with good customer service skills, is essential for this role.

This position is ideal for someone who enjoys working outdoors or in a greenhouse-style setting, and who is confident engaging with customers in a friendly and knowledgeable way. Nursery Assistants often work in garden centres, plant nurseries, home improvement stores, or landscaping businesses. While formal qualifications aren’t always required, a Certificate II or III in Horticulture can be beneficial for gaining product knowledge and advancing into more technical horticultural roles.

MARKET SIZE & ECONOMIC IMPACT

Australia’s horticulture industry is a vital part of the nation’s agricultural economy and a key contributor to food security, exports, and regional employment. Encompassing fruit, vegetables, nuts, nursery plants, turf, and cut flowers, the sector is valued at over $16 billion annually and supports more than 60,000 jobs across growing, harvesting, processing, and distribution.
 

The industry is made up of a diverse network of growers, agronomists, irrigation specialists, harvest workers, packers, and logistics teams—servicing both domestic markets and international trade. With increasing global demand for high-quality, fresh Australian produce, horticulture is one of the most dynamic and growth-oriented areas of agriculture.
 

Horticulture plays a crucial role in regional development, environmental sustainability, and health outcomes by providing year-round employment and contributing to biodiversity and land stewardship. Major crops such as citrus, berries, avocados, almonds, and table grapes generate significant export revenue, while local nursery and landscape sectors support urban greening, home gardening, and climate-resilient city planning.
 

As food systems modernise and climate challenges intensify, the industry is seeing a rise in demand for skilled professionals trained in sustainable farming, precision agriculture, integrated pest management, and supply chain logistics. Investment in infrastructure, export development, and water-smart technologies continues to strengthen the industry’s national impact.
 

With strong ties to environmental sustainability, trade, and innovation, the horticulture industry offers stable, hands-on career pathways with long-term economic and ecological value—making it an essential sector in the future of Australian agriculture.

EMERGING TRENDS & FUTURE OUTLOOK

Australia’s horticulture industry is evolving in response to climate change, global food demand, and advances in agricultural technology. As consumer expectations shift toward sustainability, traceability, and premium-quality produce, the sector is moving beyond traditional farming to embrace innovation, environmental stewardship, and export diversification.
 

One of the most significant trends is the rise of precision horticulture—using tools such as drones, GPS mapping, remote sensors, and data analytics to monitor crop health, manage irrigation, and maximise yields. These technologies are helping growers reduce water use, improve fertiliser application, and respond more effectively to pests, disease, and changing weather patterns.
 

There is also increasing focus on climate resilience and regenerative agriculture, as producers adapt to drought, heatwaves, and shifting growing seasons. Practices such as cover cropping, integrated pest management, and carbon farming are becoming more mainstream, especially in regions experiencing environmental stress.

The expansion of vertical farming, hydroponics, and controlled environment agriculture (CEA) is also reshaping the way fresh produce is grown—particularly in urban and peri-urban areas where land is limited. These systems offer year-round growing potential with lower environmental impact, while also supporting food security and local supply chains.
 

Looking ahead, the industry is expected to benefit from strong export opportunities, continued investment in agri-tech, and government support for water efficiency, regional development, and workforce upskilling. As the sector modernises, there will be increasing demand for tech-savvy, sustainability-minded professionals with skills in both plant science and agricultural business. The future of the horticulture industry is smart, sustainable, and globally connected—offering diverse and rewarding careers for those passionate about innovation, food systems, and environmental impact.

CURRENT & EMERGING TECHNOLOGIES

Progress into Specialist Roles

  • Deepen your plant knowledge and become a Horticulturist, advising on soil, pruning, propagation, and pest solutions.

  • Provide tailored recommendations for customers on plant health, fertiliser use, and seasonal care.

  • Assist with workshops or in-store demos on gardening techniques.

Step into Retail Management

  • Progress into a Team Leader or Store Supervisor role, mentoring junior staff and overseeing daily floor operations.

  • Coordinate promotions, stock ordering, and seasonal floor plans.

  • Take on customer service resolution and team scheduling responsibilities.

Specialise in Nursery or Greenhouse Operations

  • Work behind the scenes propagating plants, managing pest control, and tracking plant development.

  • Gain expertise in plant health diagnostics and nursery production planning.

  • Assist in managing wholesale or bulk plant orders for commercial clients.

Develop Skills in Visual Merchandising or eCommerce

  • Curate seasonal plant and product displays that attract and inspire customers.

  • Help manage online store listings, click-and-collect prep, or digital catalogues.

  • Contribute to content creation (e.g. plant care tips, photos) for social media and online sales.

OPPORTUNITIES FOR GROWTH

CORE SKILLS YOU NEED

Plant Knowledge & Care

Customer Service & Sales

Stock Management & Merchandising

Physical Stamina & Safe Handling

Communication & Teamwork

Do you love working with plants, being outdoors, and helping others bring their gardens to life? As a Garden Centre Assistant, you’ll combine plant knowledge with retail skills to support customers and keep nursery operations running smoothly.


You don’t need formal experience to start—just enthusiasm, reliability, and a willingness to learn on the job. With the right training, you can build a rewarding career in horticulture, retail, or landscaping. To get started in this field, consider enrolling in a nationally recognised course such as:

  • Certificate II in Horticulture

  • Certificate III in Horticulture

  • Short Courses in Customer Service, Retail Operations, or Visual Merchandising

GET QUALIFIED TO START YOUR CAREER

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